Frequently Asked Questions
General Questions
Yes. We accept Maryland Medicaid insurance from eligible recipients, participants in the REM, Model Waiver, or Community First Choice Programs. We are happy to provide more details once we learn of your specific eligibility.
We accept all forms of medical insurance for qualified recipients and we are happy to check your coverage and work with you to determine what coverage you have for our services.
ANCS offers a full range of medical and non-medical home care services. Please view a list of our full services here
We provide quality private duty nursing care services for all age ranges from pediatric care to elderly care.
Yes. We will work with you to create a plan of care specific to your individual needs.
ANCS’s office staff is available 24 hours a day, 7 days a week, 365 days a year.
Based on your needs and requests, we can provide a caregiver immediately or at your convenience.
Yes. If requested, ANCS will arrange a meeting with a preselected caregiver. If at any time or for any reason you want to change caregivers, we will do so at no charge until you are completely satisfied.
Service Questions
Yes, we will work with you and the facility to continue providing the services you request.
No, as your needs change, so will the services you receive. Our service agreement is drafted to meet with our clients changing needs.
Billing is done on a monthly basis, but in most cases insurance or medicad will pay for services.
No. Every agreement is clear and transparent; there are no hidden fees.
If your family’s caregiver is unavailable for any reason, the ANCS staffing department will coordinate finding another caregiver as soon as possible.
All our caregivers have successfully passed a thorough reference and national criminal background check and are bonded and insured. We match your specific medical needs and requests to the skills and experience of each candidate to find the ideal caregiver.
